Malaysia
DeepSeek, Qwen and Seedance APIs for Malaysian businesses.
GotoRamp is opening early access in Malaysia, giving companies from Johor Bahru to Kota Kinabalu one prepaid account for Chinese text models and Seedance video.
Early access is opening in Malaysia. Tell us what you plan to build through the contact form; we reply within one business day and share rates with each early-access account.
At a glance
The essentials for Malaysia.
One account covers both text and video. Features such as tool calling, JSON output and vision input vary by model version; the console and GET /v1/models show what each one supports.
- StatusEarly access Opening in Malaysia.
- ModelsText: DeepSeek, Qwen, Kimi, GLM, Doubao Seed. Video: Seedance. All opening with early access.
- BillingPrepaid US dollar balance. Text models are billed per token, with separate rates for input and output; video is billed per second returned.
- InvoicesFrom GotoRamp LLC, in USD. Where GotoRamp LLC is registered for tax in your country, we add it to the invoice.
- Data protection lawPersonal Data Protection Act 2010 (PDPA 2010).
- Support hours9:00–18:00 Malaysia time (UTC+8), business days.
- Support languagesEnglish and Mandarin.
Use cases
What teams in Malaysia build with it.
From marketplace sellers to factories selling abroad, the common thread is working across Malay, English and Chinese every day.
Marketplace chat in three languages
Online sellers answer buyer questions in Bahasa Malaysia, English and Chinese, including messages that mix all three in one line. Draft replies with Qwen or Doubao Seed and send anything unusual to a person.
Furniture export catalogs
Furniture makers around Muar and across Johor write product descriptions and spec sheets for overseas buyers, then turn catalog photos into short turntable clips with Seedance image-to-video.
Electronics supplier paperwork
Suppliers in Penang and Kulim summarize long technical specifications, translate RFQs between English and Chinese, and build internal coding assistants on DeepSeek or GLM.
Travel and food content
Hotels on Langkawi and tour operators in Sabah and Sarawak draft itineraries and short destination clips, while food brands animate their own product shots into kopitiam-style scenes.
Language notes
Plan for mixed-language messages.
Malaysian customers rarely stick to one language. A single message can start in Malay, switch to English for a product name and end with a Chinese phrase. Build your test set from real conversations, not tidy textbook sentences, and score each model on whether it understands the mix and answers in the language you want.
Coverage differs by model and version, so test on your own examples before launch. Our guide to Southeast Asian languages explains how to set up a quick comparison.
- Bahasa MalaysiaCheck that output uses Malaysian rather than Indonesian vocabulary and spelling.
- EnglishDecide whether replies should echo Malaysian English phrasing or keep a neutral tone.
- ChineseWritten replies in simplified characters; spoken Cantonese and Hokkien terms may appear in customer text.
- TamilWorth a native-speaker review if you serve Tamil-speaking customers.
Compliance notes
Before you send customer data.
Read these alongside the Privacy Notice and the Acceptable Use Policy.
- Where data goesPrompts and files are sent to the model provider to produce a result. The Privacy Notice lists processing locations before accounts open, so you can check them against your PDPA 2010 obligations.
- TrainingCustomer prompts, files and outputs are not used to train models.
- Content rulesThe Acceptable Use Policy bans copyrighted characters, likeness without consent and sexual content, and requires you to follow local law where you publish.
- Labels on videoKeep any AI label the model adds, and mark AI-generated clips wherever a marketplace or platform asks you to.
FAQ
Malaysia questions, answered.
- Can Malaysian companies pay in ringgit?
- No. GotoRamp bills from a prepaid balance in US dollars, and invoices are issued by GotoRamp LLC in USD.
- Do the models handle Bahasa Malaysia?
- It depends on the model and version, so test before you roll out. Qwen has wide multilingual coverage and is a reasonable first candidate; compare it with one or two others on your own messages.
- Can we use Seedance for marketplace product videos?
- Yes, as long as you own or license everything in the references. Start from your own product photos, never a competitor's, and check each marketplace's rules on AI-generated listing media.
- What happens if a request fails?
- Failed requests aren't billed. For video, you pay per second of video actually returned.
- Which Malaysian data protection law is relevant?
- The Personal Data Protection Act 2010. Our Privacy Notice will list processing locations and subprocessors before accounts open, so your team can review them.
Start with a small balance. Scale when it works.
We're onboarding early-access accounts in small batches. Tell us what you're building; we reply within one business day.